One stayer (with horrible glasses) could not wait to put a comment on Trip Advisor http://www.tripadvisor.com/ just because a waiter brought him a vodka and gin instead of vodka and lemonade at the B&B Bar! His own mother told him off on National Television on the fact, why does he need to be petty about it and comment on Trip Advisor website!
One stayer insisted that his bed sheets should have been changed because he had a skin condition. The B&B owners are not mind readers and the stayer should have told them about his condition in order to be catered for accordingly.
Are the general public fame-hunters online? Are we all looking for little fame just to appear powerful, in charge and play God? Social media such as Facebook and Twitter have created the platform for general public to speak out more freely. Most Marketers put the 'customer' on the high stool and say 'customer is always right.' There is a website dedicated for the general public to put reviews on all products and services http://www.reviewcentre.com/ So are some customers misusing this fact and posting comments just for fun or a giggle amongst their own peers? Such people are not keeping in mind that these comments are read by genuine people who are seeking information online and read such absurd comments, believe them and do not visit a certain B&B or a Hotel or buy a certain product which could have been the best deal.
Most Brands have a Facebook page where general public 'like' the page in order to follow it and freely comment on the Facebook wall, for example, Facebook Page for Nestle, http://www.facebook.com/Nestle Such pages give a 'green ticket' to the general public who immortalize, criticize, crush or make the brand likable. Personal experiences which are indirectly related to a brand for example a chocolate that is expired and still sold in a shop would be classified as a bad product in some people's eyes, thus some people would go straight on a social media site to critic the brand and tarnish it, rather than seeing the justified reason that the shopkeeper should not be selling expired product in the shop in the first place!
Are people acting upon instinct or are social media sites providing the extra battery power to people to expose their views and thoughts? Most us are so addicted to the such sites that we access them at work, on our laptops and even o our mobile phones. Some people mention really private conversation on the Facebook wall rather than messaging that specific person privately for example! If such message does not receive any bad reviews, this person would feel more powerful and would freely comment on the wall repeatedly to please one self instead of keeping everyone else in mind regardless of them using swear words or any other unreasonable phrases.
Youtube http://www.youtube.com/ has been the best medium for public to attain fame and many of us resort to it in order to portray talent, skill or just about anything. A link put up by a father who is riding his son back home in his car just after a visit from the dentist http://www.youtube.com/watch?v=txqiwrbYGrs&feature=player_embedded became a big hit and attracted about 101,553,532 hits! This link made the little boy, David very famous and he did not have to do much, only answer his father's questions.
Is everything we read online true? Are the charity websites portraying the truth all over the world, including the 3rd world countries? Are the media writing the truth about celebrities in the top magazines and newspapers? What do we need to read? What do we need to believe? How can one make his/her judgement on what was read? We all have questions, but they all unanswerable. Answers are unseen and unknown. Seek who? Seek where?
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